Foundations of Performance Coaching

What is Foundations of Performance Coaching?

This Peak Shift class teaches managers how to turn a performance concern into a useful coaching conversation. Participants practice naming the standard, describing observable behavior, asking for the employee's perspective, agreeing on the next action, and checking for follow-through.

Jeremy "Quinn" Martin teaches the DIRECT Feedback Model as one tool for behavior-focused conversations. He did not create that model.

Who should attend?

• Restaurant managers and assistant managers responsible for day-to-day coaching.
• Shift leaders who need to correct performance without losing clarity or respect.
• Owners building a shared coaching language across a small leadership team.

What will managers learn?

• Separate a visible behavior from an assumption about someone's attitude or intent.
• Describe the expected standard and the operational effect of a missed step.
• Practice a direct conversation, agree on a specific next action, and follow up on the next shift.

Price and class request

The live class is $150/person, maximum 10 participants. Ask about the next date or request a private group arrangement. A request is not a booking; Quinnvestments confirms the schedule and payment terms before enrollment.

Frequently asked questions